| Warranty, & Return Policy
Shipping
Damage
All damages made by shipping companies in delivering products to customers will be covered by Magic John Bidets. We will ship out new replacement units as soon as we verify the shipping companies are returning the old units to Magic John Bidets.
Return Policy
Rangehoods
All rangehoods are returnable
within 30 days (before installation)
Bidets
and Toilets
All bidets and toilets are returnable
within 30 days (before installation). After installation,
bidets and toilets are non-refundable due to personal hygiene
concerns. Customers will be responsible for all shipping
charges on returned items.
All Returns
All returns must
be accompanied by a return authorization number. Due
to manufacturer's policies, some merchandise may not be returnable
for any reason. Merchandise that is "close-out"
or "special order" is not returnable. Auction
merchandise is not returnable. Shipping charges that
are incurred by the customer for merchandise being returned
to Sole Convenience Inc., for any reason, must be paid by
the customer and not by Sole Convenience Inc. It is the customer's
responsibility to pay all shipping and restocking charges
that accrue due to customer cancellation or merchandise ordered
but refused on delivery. All C.O.D. orders that are refused
will be charged the shipping charge, plus the restocking charges.
Returns
Date
All return should
be completed within 30 days from the order date.
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